Our customers have serious IT challenges
They need to be competitive
- Large/diverse network size, maintenance & complexity issues
- Many users, remote users, and some very inexperienced users
- Stability of systems to reduce downtime and costs
They chose us because of our expertise and strengths
- Good customer service
- Reliability of products and services
- Proactive monitoring
- We know retail
- Non-technical communication: plain talk
Our impact on their business
- Confidence in IT Infrastructure
- Freeing up resources
- Adding value
- Improved performance
- Minimise risk of problems
Here's what some of our clients say about us:
"Our business simply has to open its doors every day. I have more confidence that The Total Team will help us avoid interruptions."
"Network design and security might be smaller areas of IT investment for us but they are pivotal. With The Total Team I’m more confident our network is being monitored proactively/our network design will be good/our firewall will work etc etc."
"Some of this network and security stuff is confusing. I’m confident The Total Team will set it up properly and help quickly if there is a problem."